About South America Tourism Office (SATO)

The expertise of the South America Tourism Office (SATO) has been built on the advice and experience of locals who have worked in the travel industry for more than two generations. Our staff members were born in the southern continent and or/have traveled extensively through both South and Central America, so they can offer a unique perspective on the diversity of attractions and destinations to be discovered, as well as provide handy suggestions for traveling.

Meet the Team >

When you book with us, you can feel confident that our knowledge is based on more than just a guidebook.

Personalised Service

We specialise in custom making itineraries so if you can’t find a circuit, tour or program length that fits in with your dates and timeframe, we can construct it for you. Latin America has so many interesting destinations to discover across such a vast area which means a lot of things to consider when travelling; flight schedules, travelling times, when is a good time to travel for the places you want to visit etc.?
These questions are best left to the experts and SATO can build creative itineraries from Australia including international and internal flights to figure out the best way to see all your desired destinations and get the most out of your journey.

Our Products

As a travel wholesaler with ground operators in most countries in Latin America we have an unmatched range of services to choose from.

Our incredible range of hotels and tours allows for a wealth of choice depending on your needs and tastes. If something does not appear on the brochure or website, please contact our team and we can enquire directly to see if we can arrange this for you.

From the popular attractions to the obscure, we are able to offer products to every corner of South and Central America.

Commitment to Quality

As travel specialists we work with a selection of hand-picked operators that will act as your trusted contacts on the ground.

We regularly inspect the hotels and properties that we recommend and take note of customer feedback to ensure the standards of our services are being delivered and whether we continue to use certain hotels. When you book with us you can be confident that you have purchased a guaranteed service from a reputable Australian based company.

Our Services Explained

Local Guides

We prefer to use local English speaking guides to conduct your tours and believe you will get an extra insight into the local culture and character from the first-hand experience that people living in these destinations can provide handy suggestions for traveling

Transfers and tours will be conducted in a combination of private and seat in coach basis depending on location and cost.

Seat in Coach

Seat in coach services are shared with other tourists from all over the world allowing you to mingle and meet other travelers. This kind of service is the more economical option as the cost is shared with other people and the numbers on any given tour will vary depending to the location and dates.

You will be led by qualified English speaking guides (unless otherwise specified or requested) and in some places, information may also be translated into other languages (such as Portuguese/French/Italian) depending on other nationalities present. Some other languages may also be requested at additional cost. Transfers and tours will be conducted in a combination of private and seat in coach basis depending on location and cost. provide handy suggestions for travelling.

Private Services

Private services are exclusive for you/your travelling companions which means you receive a higher level of personalised service from your guide. The departure time of private tours can be specified, their attention will be completely devoted to you and you can travel at your own pace within the allocated time.

*Please note that in some remote/more expensive regions, a private driver only service may be used to bring down the costs. This will be specified on our itineraries.

Hotels

We generally do not use accommodation that is considered less than a 3 star hotel and our properties all include private bathroom facilities. (In some less developed places, only 2 star hotels may be available but this is rare and even in these cases, they will have a private bathroom.)

Our philosophy is that location is paramount when you are staying in a city for a few nights, as being central to the attractions and restaurants makes a big difference to your experience. And as safety is a concern for some of our clients, we can often suggest districts/suburbs they may find more appealing.

Hotel Grading

Tourist

Value hotels, clean and with a reasonable level of comfort with rooms that may vary in terms of size. Most have local or are operated by local chains and offer good location. Hotels have private bathrooms.

Tourist Sup

Better hotels with extra benefits and are slightly better located that the standard tourist options. These hotels will often fall between the categories of 3 and 4 stars in terms of price and standard.

First Class

Good hotels with comfortable rooms and great facilities and service.
A lot of these are new hotels or have been recently upgraded and strive to maintain the standard of their facilities.

DeluxeClass

Excellent hotels, often leading properties in their respective cities, either based on world class design or cultural characteristics. Ideal for travellers who like to travel in style and prefer a high level of comfort.

Boutique

Exclusive hotels with plenty of character, focused on design or special themes, often smaller in size in terms of rooms and offering exceptional service for a unique experience.

Sophie Jones, Started 2016
There's no other place in the world like Latin America, every country is so unique and will provide you with a variety of culture, magnificent scenery and beautiful people. I wouldn’t call Latin America a passion anymore; it’s more of an obsession!
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Call us: 1300 857 805

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